Berufsbezeichnung: Field Support Specialist

Arbeitsbeschreibung:
As Verity Studios’ drones come to stages worldwide and production volumes rise, we are seeking to complement our team with a field support specialist, who will assist customers in bringing drone show systems to their venues. The successful candidate will implement support and training processes, and be responsible for the commissioning and continuous support of Verity Studios’ drone show systems. This position will require frequent travel to customers’ sites.

The Verity team has spent the last 20 years pushing the boundaries of what’s possible in the design and creation of drone technology.  Our clients have logged more than 40,000 autonomous drone flights. Verity drones perform in high profile events, including Cirque du Soleil’s PARAMOUR on Broadway, Metallica’s WorldWired tour, Drake’s Aubrey & the Three Migos tour, and at the New York Knicks pre-game shows at Madison Square Garden.

Based in the center of Zurich Oerlikon, we are entrepreneurs, engineers, artists, live events professionals, mathematicians, and designers; all working as one. Our recent $18 million series A funding round has paved the way for our further expansion in live events. Will you join us?


Responsibilities.
•  Implement and execute support and training processes for operators and installation crews
•  Plan and commission the drone show systems
•  Create and update user support documentation such as user manuals and operational guidelines
•  Respond to customer enquiries
•  Perform system upgrades, inspections, and maintenance in the field
•  Assess venues and specify technical requirements during the sales process
•  Contribute to the improvement of the system by providing issue reports and feature wishlists to the development team, based on customer interactions and on-site observations

Qualifications.
• Very good technical understanding
• Ability to troubleshoot complex systems
• Very good English skills, written and spoken
• Structured, detail-oriented, and proactive work style
• Experience in the installation and operation of stage equipment is a plus
• Excellent team and communication skills
• Willingness to travel

Benefits.
• Work in an interdisciplinary, international team of highly skilled people
• Bring ground-breaking technology to some of the world’s most prominent stage productions
• Travel internationally to event locations

How to apply.
Please apply online at https://veritystudios.com/job/field-support-specialist including:

• Cover letter
• Resume/CV
• Reference letters

Wie Sie sich bewerben:
https://veritystudios.com/job/field-support-specialist

Angestelltenname: Verity Studios AG