Berufsbezeichnung: Global Client Partner, 100%

Arbeitsbeschreibung:
Wipro Ltd (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients to do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360º view of "Business through Technology", helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability.

The Wipro business unit portfolio comprises of:
-    Manufacturing and Hi Tech;
-    Banking, Financial Services and Insurance;
-    Energy, Natural Resources and Utilities;
-    Retail, Consumer Goods and Transportation;
-    Communications
-    Healthcare and Life Sciences

Wipro is expanding in Europe and looking to hire  
Global Client Partner, Manufacturing in Basel, Switzerland

Your mission:
The Global Client Partner (GCP) is accountable for both farming (up-sell and cross-sell) and delivery in large account. GCP will be responsible for driving profitable growth from the account by:
•    Developing strategic relationships with decision makers in the account
•    Creating and sharing sales success stories
•    Ensuring customer satisfaction through world class delivery

Your tasks will include:
•    Relationship building
    The GCP develops and strengthens relationships with decision makers in the account. He/she should become a trusted IT advisor to the customer
    The GCP builds a trusted group of referable contacts who can vouch for Wipro. He/she ensures a balance of customer engagement across business, management and operations

•    Account Management
    The GCP identifies opportunities of growth in the account and leads account strategy. He/she drives penetration in customer’s business units and maintains a comprehensive account growth strategy
    He/She will be responsible of mentoring and nurturing next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience
    He/She will communicate progress against account plan and other related developments to relevant stakeholders

•    Delivery Management
    The GCP ensures cross-geographic synergies in delivery execution. He/she will be in charge of orchestrating internal resources to give customer an enhanced delivery experience. He/she conducts regular delivery reviews
    The GCP monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards.

•    Resource and Solution Management
He/she optimally utilizes the resources towards effective implementation of development and delivery plans
     He/she showcases Wipro’s solutions as a strategic fit to customer organisation through workshops, presentations and executive meetings

Skills and experience:
•    Master’s degree in Business Administration
•    20 + years of overall experience in sales and account management with experience of managing large accounts in the IT professional services field
•    Experience in handling engagement with global service delivery models with offshore delivery of more than 250 + employees
•    Strong solutioning background on Workplace services, Cloud Infrastructure and Data centres
•    Domain expertize on IT Infra solution for Manufacturing client
•    Ability to work with an offshore model
•    Conceptualized, solutioned transformational themes in IT Infrastructure bringing cost saving for customers  
•    Fluency in English
•    Should have had an executive connect and experience of influencing business decisions at CIO – 1 at the customers organization
•    Previous experience in managing accounts with $70 million plus annual IT services revenue

Wie Sie sich bewerben:
manish.prajapati (at) wipro.com, https://careers.wipro.com/

Angestelltenname: Wipro Limited, Bangalore, succursale de Genève