Berufsbezeichnung: Global IT DSS Application Manager

Arbeitsbeschreibung:
Purpose The Application manager is responsible to provide a solution which covers business requirements and is working smolothly Key Accountabilities - Managing project scope and change control and escalating issues where necessary - Managing and leading the project team including external partners - Managing project deliverables in line with the project plan - Monitoring project progress and performances - Assure that all team members can work efficiently - Assure that there are clear communication paths within the project team and the organization and suppliers - Identify risks and define mitigations - Participation on POS committee for continual improvements - Monitoring SNOW tickets (Incident, changes) Review SLA with vendors - Organization and participation on tests and UAT (User acceptance) Duties - Management of “red by Dufry” roll-out - Management of VIP card roll-out - Management SNOW ticketing system - Support project for customer survey - Management of TP analysis - Following specifications for EFT integration (Credit card) - Following roll-out plan - Defining scope (Questionnaire, URS, gap’s, specifications) - Completing documentation (Project documentation) - Risk management (Risks& mitigation plan ) - Invoice controlling and registration - Management of inter companies agreement - High coordination skills needed in order to obtain efficient result with - Partners (Wincor, Banks, Airport, services providers - Divisions and local operation - HQ - Integration with external system requires very good analysis skills and communication with all parties - Be able to challenge our POS administrators - Be able to discuss with local management - Be able to motivate the team - Be able to analyze incident and define with partner the root cause and resolution - Continual improvement - Analysis of user satisfaction and define improvement process - Be able to discuss costs with partners and obtain best deal - Follow release management - Benefit for Business - Deployment approach - Propose innovation in store systems to increase sale - Analyze competitors solutions and make summary for management with proposals - Work on cost optimization regarding -Contracts -Maintenance -Support - Be able to summarize global requirements - Track what is new in the market regarding store systems - Analyze Omni channel retailing and make proposal for management - Identify synergy in the divisions and utilize the potential - Analyze possible collaboration with Airport partners (Like miles & more) Specific Requirements - Good know how in Project Management and methodology - Strong experience in travel retail and banking know how - Good communication skills - Good leadership skills - Good experience with customers relationship - SAP - CMS - MS Project - Office applications Required knowledge of languages: - English - French - German - Spanish - Portuguese - Italian

Angestelltenname: Dufry International Ltd.

Arbeitgeber-Adresse:
Dufry International Ltd. Brunngässlein 12 4052 Basel

Form von Kontakt: Ryad Amichi

Arbeitgeber Telefonnummer: +41 61 266 44 44

Stellenkurzbeschreibung:
Akademische und vergleichbare Fachkräfte in der Informations- und Kommunikationstechnologie

Land: Schweiz

Region: Basel-Stadt

Vertragslaufzeit: Unbefristet

Vertragstyp: Vollzeit

Erforderliche Ausbildung: Keine Angabe

Erfahrung: 5 Jahre und mehr

Quelle des Stellenangebots:
SECO,Öffentliche Arbeitsverwaltungen, Schweiz (Confoederatio Helvetica)

Fahrerlaubnis: Nein

Wie Sie sich bewerben: Weitere Angaben (siehe Beschreibung)

Gehalt Währung: CHF

Gehaltsperiode: Gehalt Periode nicht spezifiziert

Gehalt Besteuerung: brutto