Berufsbezeichnung: Global Service Manager

Arbeitsbeschreibung:
You're one of the reasons why our high value strategic accounts are happy; you're ensuring that we meet and exceed our service obligations. Working alongside the Account Team you are developing and maintaining business relationships up to the most senior level with our multinational Customers. You have deep experience in global service delivery for multinational enterprise accounts. You are a strong communicator and experienced business influencer, driven to developing and nurturing a key understanding of our Customer's strategy and business model. This is why we're certain that you'll successfully translate business or technical concepts into business differenciators. You're responsible for the end to end contractual deliverables for Service and collaboratively working with Account Teams to provide direction on the service relationship for nominated accounts. You're providing a point of interface and accountability for all aspects of service delivery and assurance to customers and driving true partnership. Swisscom partners with Vodafone Global Enterprise, you'll thus represent both companies and lead virtual service teams in both companies worldwide. -Educated to at least first degree level; a degree in Business Administration or Business Information -International,lived and worked abroad or worked in an international service management role for 5+ years -ITIL Intermediate and Prince 2 Practitioner certification -Ability to work and manage in a changing environment -Speak German or French plus fluent business English

Angestelltenname: Swisscom AG

Arbeitgeber-Adresse: Swisscom AG Postfach 3050 Bern Swisscom

Form von Kontakt: Celine Kopf

Arbeitgeber Telefonnummer: 0800 800 144

Stellenkurzbeschreibung:
Betriebswirte und vergleichbare akademische Berufe

Land: Schweiz

Region: Bern

Vertragslaufzeit: Unbefristet

Vertragstyp: Vollzeit

Erforderliche Ausbildung: Keine Angabe

Erfahrung: siehe Beschreibung

Quelle des Stellenangebots:
SECO,Öffentliche Arbeitsverwaltungen, Schweiz (Confoederatio Helvetica)

Fahrerlaubnis: Nein

Wie Sie sich bewerben: Telefon des Arbeitgebers

Gehalt Währung: CHF

Gehaltsperiode: Gehalt Periode nicht spezifiziert

Gehalt Besteuerung: brutto