Berufsbezeichnung: IT Program and Delivery Head

Arbeitsbeschreibung:
Job description The IT Program and Service Delivery Head is accountable for delivery of Infrastructure services for various client engagements in the region. This role will provide senior level leadership and management in IT Infrastructure and Operations as well as accountability for establishment and maintaining program governance and new business development at all levels. Key Responsibilities ¿ To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of time, cost and quality are met ¿ To liaise with HR for recruitment / resourcing and guide and develop the team for better performance and retention ¿ To ensure business results including assistance in Project acquisition from Bid defense and Contract/Proposal review perspective ¿ To ensure customer engagement / satisfaction and reference-ability ¿ Working closely with Global Sales team to define business strategy in the defined territories/geography Program Governance, Leadership, Client Satisfaction and Business Development: ¿ Provides thought leadership in IT strategy, operations, cost-optimization, innovation, and efficiency improvement ¿ Manages delivery of infrastructure services shared across the client engagements in the region ¿ Assures program governance for the scale and scope of services for the engagements ¿ Accountable for revenue and profit margin growth over and above billing targets, CSAT, escalations ¿ Execute new business strategies for exploring business opportunities in Switzerland with existing and new client engagements ¿ Provide support during new client bids in the region ¿ Develop an understanding of IT landscape & focus on long-term growth strategies ¿ Responsible for overall effectiveness and efficiency of operations to ensure high levels of customer satisfaction

Angestelltenname: HCL Technologies Ltd.

Arbeitgeber-Adresse: HCL Technologies Ltd. Kirchgasse 24 8001 Zürich

Form von Kontakt: Suresh Kumar Mudiraj

Arbeitgeber Telefonnummer: +49- 176-8087-7407

Stellenkurzbeschreibung: Systemanalytiker

Land: Schweiz

Region: Zürich

Vertragslaufzeit: Unbefristet

Vertragstyp: Vollzeit

Erforderliche Ausbildung: Uni/HS

Erfahrung: 5 Jahre und mehr

Quelle des Stellenangebots:
SECO,Öffentliche Arbeitsverwaltungen, Schweiz (Confoederatio Helvetica)

Fahrerlaubnis: Nein

Wie Sie sich bewerben: Weitere Angaben (siehe Beschreibung)

Gehalt Währung: CHF

Gehaltsperiode: Gehalt Periode nicht spezifiziert

Gehalt Besteuerung: brutto