Berufsbezeichnung: Support Engineer

Arbeitsbeschreibung:
Job Description Customer support for IT Administrators using our product via Phone, Email, Ticket Systems and Chat. Escalation of newly found issues to the development team. Representation of Customer Interests within the company. Qualifications English and German in written and spoken form are a must - any additional european languages most welcome. Open-minded, flexible and communicative personality. TCP-IP Networking Basics - Subnets, Firewalls, DNS and VPN. Mac OS X Client & Server - Basic Setup and System Administration Knowledge. Windows Client & Server - Basic Setup and System Administration knowledge (From printer troubleshooting, Software Installation up to Setting up a Domain from Scratch). Linux - Basic System Administration knowledge ( installing, configuring software, firewall , service management) on CentOS/RHEL and/or Debian iOS & Android - Basic Knowledge. Apple Deployment Programs Knowledge is a plus, but not required. What we offer Work in an international environment with customers and colleagues from all over Europe and Asia Constant learning on all systems management related subjects. Challenging environment, short decision paths and a chance to make a lasting difference. Perspectives for your future in the company (may require travelling abroad). Internal IT Support - Take care of the internal network, servers, VM environments, Backups and Clients Trainer - Train Customers On-Line and On-Site between Oslo and Hong-Kong. Pre-Sales Support Engineer - Support Sales by giving product demonstrations online an on site, Proof of Concept Installations, Evaluation Support. Professional Services Engineer - Support Customers in their Client Management Workflows on-line and on-site, create custom solutions.

Angestelltenname: FileWave (Europe) GmbH

Arbeitgeber-Adresse:
FileWave (Europe) GmbH St. Gallerstrasse 1 9500 Wil SG

Form von Kontakt: Christian Glattfelder

Arbeitgeber Telefonnummer: +41719143080

Stellenkurzbeschreibung:
Akademische und vergleichbare Fachkräfte in der Informations- und Kommunikationstechnologie

Land: Schweiz

Region: St. Gallen

Vertragslaufzeit: Unbefristet

Vertragstyp: Vollzeit

Erforderliche Ausbildung: Keine Angabe

Erfahrung: siehe Beschreibung

Quelle des Stellenangebots:
SECO,Öffentliche Arbeitsverwaltungen, Schweiz (Confoederatio Helvetica)

Fahrerlaubnis: Nein

Wie Sie sich bewerben: Weitere Angaben (siehe Beschreibung)

Gehalt Währung: CHF

Gehaltsperiode: Gehalt Periode nicht spezifiziert

Gehalt Besteuerung: brutto