Berufsbezeichnung:
Senior Client Representative in Fund Administration

Arbeitsbeschreibung:
What is the opportunity? The incumbent is responsible, as direct and main contact, for the timely and accurate delivery of customer support for all fund administration requests and projects as well as for the adaption of fund administration processes to ensure compliance with the latest regulatory changes and applicable laws.

What will you do?
•Main contact for fund administration requests of allocated clients
•Ensure the accuracy, timeliness and completeness of all fund administration related Client requests and projects as part of the team common objectives
•Ensure a relevant escalation process when required for risk mitigation
•Act as main contributor for the establishment of an environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis to ensure compliance of the processes to the applicable regulations and maximise efficiency as well as quality for all deliverables
•Take the lead for special events execution (merger, liquidations, share-class or sub-fund launch, migration, etc.)
•Stay current with external environment that governs and influences the business
•Support other teams when required and especially the ones to which tasks have been delegated
•Audit coordination for Fund Administration related topics



What do you need to succeed?
•Post secondary education with an accounting/finance or equivalent experience and at least 3 years of experience in a similar role
•Extensive knowledge of Fund Administration business, project and change management expertise
•Client service orientation, good presentation and proven communication skills
•Extensive knowledge of Multifonds system (imperative)
•Independent, pro-active approach towards problem solving, precise with emphasis on quality, control and effective risk mitigation competencies
•Proven language skills in English, Basic German is required and French is an advantage
•Track record of developing and implementing innovation and change
•Team player and knowledge sharing growth mindset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
•A comprehensive Total Rewards Program
•Leaders who support your development through coaching and managing opportunities
•Ability to make a difference and lasting impact
•Work in a dynamic, collaborative, progressive, and high-performing team
•Opportunities to do challenging work
•Opportunities to take on progressively greater accountabilities
•Opportunities to building close relationships with clients

Wie Sie sich bewerben:
marilena.deleo (at) rbc.com

Angestelltenname:
RBC Investor Services Bank S.A., Esch-sur-Alzette, Zurich Branch