Berufsbezeichnung: VIP IT-Support (Basel, English, IT Allrounder)

Arbeitsbeschreibung:
We are currently looking for motivated and optimistic candidate for the VIP IT-Support with fluent English in Basel, Switzerland. A great opportunity to work in an IT industry with exposure to new technologies and international environment.

Major Accountabilities:
- Provide technical and troubleshooting assistance/client support related to computer hardware and software, mobile devices and other tech tools and products in a form of combined 1st and 2nd level technical support
- Provide prompt responses to questions from employees as well as from VIPs (end users) from a variety of international clients
- Document problems, create and maintain knowledge database
- Monitor activities, correct assignment and troubleshoot as appropriate
- Consult with other IT experts, if the appropriate course of action is unclear to find the best and prompt solution
- Apply knowledge of overall systems and landscapes as appropriate

Requirements:
- At least several years of experience in similar position, multicultural environment is a big plus
- Fluent English and German language, other languages are useful
- Technical skills and very good general IT background (computer skills, hardware and basic software knowledge – OS Win10+, Office365+, Communication apps)
- Flexibility, quick learning ability and a motivated and positive personality
- Demonstrable problem solving skills and analytical abilities; very good communication skills and positive attitude
- Ability to work independently as well as willing to follow direction and best practices
- Planning and organizing skills; team player and supportive person


We offer:
- Broad range of activities, tasks and projects
- Further development and professional advancement
- Friendly and international working environment
- Competitive salary and various benefits

Wie Sie sich bewerben:
recruiting (at) d-ploy.ch

Angestelltenname: D-ploy (Schweiz) GmbH